Installation And Troubleshooting

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Besides having more resources, a very good reason why you may get your own web server and use it instead of a shared hosting plan is that you could install and run a wide variety of software. With a shared account, you could use applications, that don't require root access and are not installed server-side, so if you require specific software for your web sites, you cannot set it up on a shared hosting server. This is not so with a server of your own in which you are able to install everything you want. The downside is that you may not have much experience and managing your own hosting server is more difficult that managing a shared hosting account in which the company takes care of the majority of things. This is why we offer an additional service for our hosting server plans called Installation & Troubleshooting and you could reap the benefits of it any time that you experience any difficulties with the management of your machine.

Installation and Troubleshooting in VPS Servers

The upgrade can be acquired with all VPS server packages which we offer and you can add it either during the signup or at any time after using your billing Control Panel. It comes with sixty minutes of custom work on your hosting server, so our administrators can easily assist you with software installation or setup. They can also troubleshoot any piece of software which you have already installed if it does not work, so you won't need to waste time to find out what is wrong as they can help you in a very quick and professional manner. As this is a one-time upgrade, you could get it only when you need it and if a certain task takes less time, the rest of the minutes shall be available for the future and will not be reset in the end of the month. This upgrade is effective if you are unable to do something on your own or if you have our Managed Services upgrade, but the 30 minutes of custom work it provides are not enough for a particular task.

Installation and Troubleshooting in Dedicated Servers

If you require our upgrade for any reason, you'll be able to add it to your dedicated server with a few clicks through the billing Control Panel or if you need some custom work on the server as soon as it is set up, you can get the upgrade during the signup procedure and tell us exactly what you need to be performed, so everything shall be ready once your hosting server is working. 60 minutes of custom work are added to your account every time you acquire the upgrade, so you can take advantage of this service as many times as you need. If some task requires less time to be finished, you won't lose the remaining minutes and they will be available for future tasks. Our upgrade will permit you to concentrate on creating and promoting your websites without wasting time on maintaining the dedicated server or the software set up on it. You can take full advantage of it if you also use our Managed Services upgrade, but the 30 min it includes are not enough to execute all tasks that you require.