A 99.9% Server Uptime
The principal benefit of constructing your own cloud web hosting platform is that you don’t need to be worried about compatibility issues – you design a specific set of software apps in such a way as to be compatible with a particular set of hardware parts. The final outcome is something way more steady and dependable, since there are much less potential risks of failure. We have built our cloud hosting system using proven hardware parts together with a seriously modified version of SELinux in order to create a totally safe and secure home for your personal sites.
Because of this, with all our cloud web hosting packages we offer a 99.9% server uptime guarantee. This uptime guarantee is available in all our datacenters.
A 99.9% Network Uptime
To be able to offer a top–quality web hosting service, you can barely count on the default network configuration in a datacenter. We have set up our very own custom network in order to ensure an ultra–fast connection speed with the rest of the world.
And because of this, irrespective of which datacenters you opt for: our US datacenter, our UK datacenter, in our FI datacenter, in our Eastern Europe datacenter or our AU datacenter, you can enjoy a guaranteed 99.9% network uptime. And this uptime guarantee is valid for all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. If you’re unhappy with our hosting services, or if you think that they are insufficient, or if you decide that you should use a VPS servers instead of a cloud hosting account – you will get your money back, no questions asked.
All domain name registrations are nonrefundable, but you will keep total control over your domains even if you delete your web hosting account with us.
24/7 Technical Support
We’ve diligently chosen each single member of our 24x7 support team so that we can provide the best possible support you can possibly get. Each one of our techs has many years of experience dealing with hosting accounts behind his back, so they know what they are doing. What’s more, they are at your disposal 24x7x365 – you can reach them at any time and they will respond to you as soon as possible.
Their average ticket response time is just 20 minutes, whereas with many other hosting firms you have to wait for days. Besides, we offer a 1–hour response time guarantee. Irrespective of what happens, your inquiries will be replied to in under 1 hour.