Website Migration

A: If your current hosting provider can no longer satisfy the requirements of your site, or when you undergo continuous downtime, or if you have to wait for hours for the help desk support staff to get back to you, it may be a clever idea to switch your hosting provider, i.e. to transfer all the files for your web sites as well as your databases from your current provider to your new provider. At SUPER WP HEROES - NEGO SOLUTIONS AND MORE S.R.L., we understand that this can be difficult & time–consuming. That is the reason why we’ll perform all that for you for free!Our proficient technical team will transfer your site content from your present provider to us. Our techs have broad experience with web site migration and are able to take care of anything – from a typical WordPress blog or Joomla^™–driven website, to an extremely complex, custom–built web application.

A: While we cannot give you an exact ETA, because there are plenty of variables, including the size of the files and databases, the location of the present host’s server, the complexity of your site and the present workload of our Website Migration Department, etc., we’ll try our very best to move your site within 48h, and in some cases – within 24h (in case the website content is not large).

A: We do not collect any private information. We’ll need, however, the login info for your present web hosting account as well as the name of the web site that you’d like to move.

A: Before we can begin the transfer of your account, you must first open an account with us. Opening an account with us will require that you to disclose practically the same details you have provided to your previous web host. We also have a very rigorous Privacy Policy, which specifies how delicate info is tackled.

A: No. Your website will remain reachable online during the transfer. Once everything is completed on our end, we’ll inform you so that you can examine it and check for any problems. If everything’s OK, all you will need to do is modify your domain’s DNS records.

A: While we move your content, your hosting provider will not be aware of the transfer at all. We won’t touch base with them in any way.

A: We support all Linux–based web hosting platforms. Essentially, if we can gain access to your Control Panel, we will be able to transfer your website.The only platforms that we do not support are closed–source website building platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.