Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We supply a 1–hour reply warranty with all our cloud web hosting packages, meaning each individual support inquiry you email is going to be reacted to in less than sixty minutes max. Our support team members are trained to efficiently handle any case and to supply you with timely advice on any problem that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • Our tech support service is delivered by a team of capable experts that are prepared to answer to your question straight away. You could communicate with the tech support team team by launching a technical support ticket from your Online Control Panel or by submitting us an email. On business days, you may also call us on the phone or make use of the live chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • We have included a wide–ranging know–how base into the Control Panel so you might get important step–by–step details any time. Each part of the Control Panel features its own contextual guide area featuring a variety of how–to posts. We have also organized training videos to give you a much better idea of how to complete any presented task.