Many individuals who begin using their 1st web hosting account, or switch companies, often have queries in regard to how specific procedures are completed or come across complications when setting up various things such as e-mails, site settings, etc. That’s why, lots of hosting providers have prepared documentation with frequently asked questions and problems in order to help their customers obtain info quickly and seamlessly. As a result, the tech support staff members can spend more time on real issues that given customers may be facing, as the solution for the smaller things will already be available on the Internet and customers can easily resolve them without contacting the tech support staff. Having thorough documentation is quite important, especially for new customers without any past experience whatsoever, since the hosting service involves an immense amount of functions and many individuals can get bewildered about what to do. A good information repository can both help you perform the things that you wish and discover how the web hosting service works in general.

Extensive Online Documentation in Cloud Web Hosting

If you purchase a cloud web hosting plan from our company, you will be bestowed with access to our comprehensive online help documentation where you will see information on practically everything associated with our hosting packages. The topics encompass anything from how to set up an email address on your cellular phone, to how to accomplish different things using an .htaccess config file. The articles are written in a simple-to-grasp way and include comprehensive guidelines on how to do a certain operation within your Hepsia Control Panel. You can also find info that is not directly associated with Hepsia, for example one that concerns software applications on your personal computer. The full list of articles will be available in the Control Panel’s Help section, but the ones that are applicable to a given section can be accessed on the spot. Since we have included as many topics as possible, you’ll be able to become aware of pretty much everything connected to your account.

Extensive Online Documentation in Semi-dedicated Servers

The Help section of the Hepsia Control Panel, which is included in our semi-dedicated servers, will permit you to access the detailed online help documentation that we have compiled for you. The articles themselves offer general info on our web hosting services, educative manuals about the different features that you can use, along with troubleshooting instructions that can help you solve common issues that you could confront. The topics that we’ve covered include more or less everything, from uncomplicated things such as how to host a new domain in the account, to more complex ones such as which SSH commands are allowed on the servers. Articles that are dedicated to the features of a given section of the Control Panel will always be available in the right corner of the page that you’re on, whereas the full article collection is accessible through the dedicated Help section.